Cancel Purchase
If you’ve made a purchase from Mexican Heart that you’d like to cancel, you can let us know here.
Simply fill out the form below. Once you submit the form, you will receive a confirmation that we have received your message.
Here’s how you do it
- Fill out the form with your information and your order number.
- Choose whether you want to cancel the entire order or individual items.
- Submit the form.
- You will receive a confirmation of your inquiry.
Please note: Notifying us that you wish to cancel your purchase is not the same as returning the item. If the item needs to be returned, you will receive information about the next steps.
Important Information About Food
The right of withdrawal does not necessarily apply to all items.
Certain foods and other products may be exempt from the right of withdrawal, such as items that are likely to spoil or expire quickly.
If your purchase is subject to an exception to the right of withdrawal, we will contact you after receiving your notice.
Learn more about your rights
You can read the full terms and conditions for cancellation, returns, and refunds in our Terms and Conditions.